Whether you’re choosing new internal doors, exploring fitting-only options or starting with a free home survey, we aim to make the process simple from start to finish.
Below are answers to the most common questions homeowners ask about our installation service,
door selector process, measurements, trimming, pricing and what to expect on the day of fitting.
Do I need a survey before anything can be booked?
Yes — all installations require a home survey at some stage.
If you start with our Door Selector, we’ll carry out the survey before confirming your final quote.
If you choose Survey First, we start with a home visit and discuss options in person.
For Fitting Only, we confirm a price from your details and then arrange a survey if needed.
Can I choose my doors online before the survey?
Yes — the Door Selector lets you browse doors, handles and get an instant estimated price.
A home survey then confirms measurements, suitability and your final quote.
What happens during the survey?
We measure your existing frames, check hinge positions, assess trimming requirements and talk through door and handle options.
Surveys are free and usually take 10–20 minutes depending on how many doors you have.
I’ve already bought my doors — can you fit them?
Yes. Choose Fitting Only and we’ll price the job based on the details you provide.
Please ensure the doors and hardware are on site before fitting.
Any sealing or finishing is the responsibility of you or your supplier.
What if the doors I choose need trimming?
Most internal doors can be trimmed to fit your frames.
For doors we supply, we re-seal all cut edges to manufacturer standards.
For customer-supplied doors, trimming is fine, but sealing must be done by your supplier or decorator.
Will you remove and dispose of the old doors?
Yes — removal is included. Disposal can be added for a small fee.
How long does door fitting take?
Typically 1–2 hours per door depending on the door type, hardware, and adjustments required.
We’ll give you an estimated fitting duration along with your price.
Can you fit new doors into old frames?
Yes — we fit new doors into most existing frames.
If your frames are damaged or not square, we’ll advise you during the survey.
Do primed or unfinished doors need painting?
Yes — primed and unfinished doors must be painted by your decorator or supplier to ensure proper protection.
Do you provide upfront estimates?
Yes — using the Door Selector or the Fitting Only form, you’ll receive an upfront estimate before any survey or installation is booked.
Final pricing is confirmed after the home survey.
